Privacy Policy

Effective November 9, 2026

This site (plumbbooked.com) is operated by PlumbBooked.

Information we collect

When you take the Fit Check we collect your name, company name, service ZIP and city, the business details you choose to share (reasons, jobs you want, revenue range, trucks, lead sources, what you've tried, software, marketing spend, capacity and timing), your work email and phone number, and the date you consented to messages. For abuse prevention we store a one-way hash of your network address, never the address itself.

How we use it

• To review whether we're a fit and to schedule your free 30-minute Strategy Call.
• To contact you by phone, text and email about your Fit Check and your call.
• If our booking service isn't the right fit yet, to send you a link to a self-serve software option from our partner R3VNU. When you open that link, R3VNU receives an identifier for your record and a summary of some of your Fit Check answers (never your name, email or phone in the link), and may tell us whether you signed up.
• To protect our service from spam and abuse.

Service providers

We share information only with providers that help us run the service:

• Lovable Cloud: website hosting and secure data storage.
• HighLevel: customer records, messaging and appointment scheduling.
• R3VNU: the self-serve option described above.

We do not sell your personal information.

Ad measurement (Meta Pixel and Google Analytics)

When enabled, we use the Meta (Facebook) Pixel and Google Analytics only for visitors whose country is verified as the United States. They measure page visits, Fit Check opens and completions (with the result category only), booked calls, call requests and clicks on the self-serve link, and Meta uses this to help optimize our ads. These providers receive technical information such as your browser, network address, page address and event identifiers, and may use cookies. We never send your name, email, phone number or Fit Check answers through them. They do not load if your country is unknown or outside the United States, or if your browser sends Global Privacy Control. To opt out, turn on Global Privacy Control in your browser; it stops tracking from then on.

SMS / text messaging

• When you complete the Fit Check and agree, PlumbBooked may call and text you about your Fit Check and about scheduling your call.
• Message frequency varies. Msg & data rates may apply.
• Reply STOP to opt out at any time. Reply HELP for help, or email hello@plumbbooked.com.
• Consent to receive messages is not a condition of any purchase.
• Mobile numbers and SMS opt-in data are never shared with or sold to third parties or affiliates for marketing purposes.
• Carriers are not liable for delayed or undelivered messages.

Retention and your choices

We keep Fit Check records as long as needed to serve you and meet legal obligations. You may ask us to access, correct or delete your information by emailing us below.

Changes

We may update this policy and will post the new effective date on this page.

Contact

PlumbBooked: hello@plumbbooked.com.